Carlton Associates is one of the UK's leading providers of educational, training and consultancy support to the leisure, catering and hospitality industries.

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Swimming Pool Technical Operator Certificate

bigstock swimming pool at spa 13897751The operation of swimming pool plant is the backbone of training for all those employed in leisure facilities that incorporate swimming pools.

Carlton Associates Ltd is proud to be one of the select organizations that are able to deliver the PWTAG accredited P.A.L.M. Academy SWIMMING POOL TECHNICAL OPERATORS CERTIFICATE; the first one to be accredited by the Pool Water Treatment Advisory Group (PWTAG), as meeting the syllabus requirements of the PWTAG Code of Practice, and supporting the BS-EN 15288-2 standard.

The Pool Water Treatment Advisory Group includes members from statutory, voluntary and professional organizations, and is a focus for debate and improvement in operational and management standards in an area which comes under significant financial and political, as well as technical pressure.
Its work includes, monitoring and advising on important issues and developments within the industry; research; and developing standards and legislation.

Not only does the P.A.L.M. Academy SWIMMING POOL TECHNICAL OPERATORS CERTIFICATE cover all the operational and maintenance aspects of managing a swimming pool, but it includes design factors; legal responsibilities; document production and best practice advice to users. Its content is regularly updated to include to the latest advice from PWTAG.

Without a doubt, this is the most comprehensive and up to date course, (and therefore, qualification), that is available, that meets the industry’s advice and its Code of Practice.


Assessment is made through a short, multiple choice written test at the end of the course, and a post-course assignment.

Course duration:  3 days

Click Here to Download Full course description

Wymondham Leisure Centre, WYMONDHAM, Norfolk

The Wymondham Leisure Centre has a newly refurbished swimming pool, and the support facilities here makes this an excellent venue for internal and external candidates to take their PALM ACADEMY SWIMMING POOL TECHNICAL OPERATOR CERTIFICATE.

Course Date 21 January 2020
Course End Date 23 January 2020
Individual Price (Ex VAT) £300.00
Location Wymondham Leisure Centre

Xcel Leisure Centre, ELMBRIDGE, Walton on Thames

The course is being held at the Xcel Leisure Centre, ELMBRIDGE, Surrey. The Centre, managed by Places Leisure Ltd is a great location for pool operators and staff throughout south-east England to attend the P.A.L.M. Academy SWIMMING POOL TECHNICAL OPERATOR CERTIFICATEcourse.

Course Date 23 March 2020
Course End Date 25 March 2020
Individual Price (Ex VAT) £300.00
Location XCel Leisure Centre, ELMBRIDGE

Haverhill Leisure Centre, HAVERHILL, Cambs.

The course is being held at the Haverhill Leisure Centre, HAVERHILL; part of the first group to gain the industry's PoolMark Award. Centre, making this a great location for pool operators and staff throughout the East of England to attend the P.A.L.M. Academy SWIMMING POOL TECHNICAL OPERATOR CERTIFICATE course.

Course Date 21 April 2020
Course End Date 23 April 2020
Individual Price (Ex VAT) £300.00
Location Haverhill Leisure Centre